Free shipping on orders above Rs. 5,000

Free shipping on orders above Rs. 5,000

Terms & Conditions

By placing an order with our company, you acknowledge and agree to the following Terms and Conditions. Please read them carefully before using our website or making a purchase.

1. General

We are an online store based in Karachi, Pakistan, offering products such as tumbler glasses, stickers, bookmarks, keychains, coasters, doodh pilayi glasses, and other customized items. All orders are subject to availability and confirmation.

2. Orders & Acceptance

Once you place an order, you will receive a confirmation. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.

3. Pricing & Payment

All prices are listed in PKR (Pakistani Rupees). We reserve the right to change prices at any time. Orders will only be processed after payment confirmation (for prepaid orders).

4. Shipping & Delivery

We deliver across Pakistan. Delivery times may vary depending on your location. Delays may occur due to unforeseen circumstances, and we are not liable for courier delays.

5. Returns & Exchanges

We only accept returns or exchanges for damaged or incorrect items. Claims must be made within 48 hours of delivery with proof (photos/videos). Customized products are non-refundable unless defective.

6. Product Variations

Due to lighting, screen differences, and handmade/customized nature, slight variations in color or design may occur.

7. Intellectual Property

All designs, images, and content on this website are our property and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

We are not responsible for any indirect or incidental damages arising from the use of our products.

9. Governing Law

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. By placing an order or using our services, you agree that the courts of Karachi, Sindh (including relevant Consumer Courts) shall have jurisdiction over any dispute.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

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